Taking Care of Business Presented by SBBSM

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Name: Taking Care of Business Presented by SBBSM
Date: November 5, 2014
Time: 11:30 AM - 1:00 PM EST
Registration: Register Now
Event Description:
Plan for Success and Measure Progress
Operating a business that competes today and hopefully thrives tomorrow means you have to plan out your future and measure your progress every step of the way.

Hear how Chapel Hill Tire Car Care Center, a 60 year old family business, has blended the best features of an old family business with modern systems to transform itself and be recognized as a cutting edge leader in small business sustainability and one of the top auto repair shops in the country. 

Topics will include:

  • Creating a culture of excellence
  • The Balanced Scorecard strategy system
  • Differentiating your business
  • What gets measured gets done
  • Net Promoter Score customer loyalty metric
Chapel Hill Tire Car Care Center is a locally-owned automotive center celebrating over 60 years of servicing vehicles in the greater Chapel Hill area.  Chapel Hill Tire Car Care Center continues to be singled out and awarded as "best in class" in the industry. Its President will share lessons of operating his family's business.
 
Come and meet our guest speaker:
Marc Pons, President of Chapel Hill Tire Car Care Center 
 

Marc Pons has served as President of Chapel Hill Tire Car Care Center since 1997. Under Marc's leadership Chapel Hill Tire Car Care Center has grown from a single location specializing in only tires to four locations performing full car care services including certified hybrid repair.  Chapel Hill Tire Car Care Center is a national leader in small business sustainability becoming the first Green Plus certified auto repair facility in the country.  In 2012 Chapel Hill Tire Car Care Center was named the "Top Shop in North America" by Tire Review Magazine as well as recipient of the Triangle Business Journal's Clean & Green Award Winner for their innovations in sustainability. Prior to Chapel Hill Tire Car Care Center Marc worked in Foreign Exchange in New York for Chase Manhattan Bank.  He received his undergraduate degree from UNC in 1993. 

 
 
Event Sponsors:
Location:

Louise Beck Properties Conference Room
Chamber Office
104 South Estes. Dr
Chapel Hill 27515

Date/Time Information:
11:30 a.m.-1 p.m., Wednesday, November 5
Contact Information:
Chela Tu (919) 357-9990
Send an Email
Fees/Admission:
Free for Chamber members and active SCORE clients, but registration is required. To register, click on the "Register Online" button to the top left.
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