Taking Care of Business

How to increase profits by creating repeat customers
 
Repeat customers are your best marketers and properly incentives will make you more money. But making customers come back is a huge challenge and difficult to figure out.  How do you do it?
 
All attendees will learn how to:

• Reward Repeat Customers
• Make "Sticky" Customers
• Increase Profits
• Easily Use Word-of-Mouth Marketing

THREE REGISTERED ATTENDEES will get a completely implemented customer loyalty app, tailored and branded to their business, for FREE for 30 days.

Lunch is sponsored by PDQ.
 
Speaker: Nancy Olson
Nancy Olson
(919) 702-7429 
@ThinkPerks
 
Nancy Olson's software company, ThinkPerks, implements their proprietary, practical, cost effective superapp that enables local businesses to attract, engage and retain customers while increasing profitability.  She creates successful loyalty strategies with owners and teaches them how to deploy compelling messaging for interactive customer engagement. 
 
Formally educated at the Pace University Lubin School of Business, Nancy has implemented successful customer engagement programs for CSC, GE, Oracle and Intuit.  Nancy attained key roles at Best-of-Breed companies and is now offering her extensive knowledge to help small businesses dramatically increase profitability.

Taking Care of Business is powered by the Chapel Hill-Carrboro Chamber of Commerce, SCORE Chapel Hill Durham, and the Small Business Response.  Join us monthly on the first Wednesday for education topics that give you the tools you need to succeed in your business.

Follow us on Twitter via @carolinachamber and join the conversation using hashtag #ChamberTCB