Taking Care of Business

Happy Customers Foster Business Growth

Satisfied, happy customers are key to referrals and repeat business. But customers aren’t always transparent or vocal about their perceptions. How do you find out? Attendees will walk away with a better understanding of the importance of  understanding your customers perceptions and ways to create a process to measure it. 
 
Speaker Bio:
Nancy MacCreery
(919) 610-0334
@BroadReachMkt
 
Nancy MacCreery’s company, Broad Reach Marketing Services, develops practical, effective marketing solutions that ensure local businesses attract, engage and retain customers.  She has developed successful market strategies, directed ground breaking market research, and distilled compelling messaging for interactive campaigns.  Additional, Nancy has founded and grown her own successful small business which gives her an indepth understanding of the critical challenges small business owners face.  
Her credentials include an MBA in Marketing, and certifications from NC State, HubSpot, and Pragmatic Marketing.

Taking Care of Business is powered by the Chapel Hill-Carrboro Chamber of Commerce, SCORE Chapel Hill Durham, and the Small Business Response.  Join us monthly on the first Wednesday for education topics that give you the tools you need to succeed in your business.

Topic and speaker to be announced. 

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